Shipping & Returns
7Stars products are sold and delivered through Blinkit. That means quick-commerce delivery times, and Blinkit’s order support for anything that goes wrong.
Delivery
Where we deliver. Across India, wherever Blinkit operates. Availability is decided by the Blinkit store serving your pin code, so a product listed here may not be stocked in every area at every moment.
How long it takes. Orders are typically dispatched the same day and reach you within 0–1 day. The “15 minutes” you see on product pages is Blinkit’s quick-commerce estimate for serviceable areas at times when the item is in stock locally — it is not a guarantee, and actual times vary with your location, the weather and demand.
Delivery charges. We do not add a delivery charge. Blinkit may apply its own handling, small-order or surge fees at checkout; those are shown to you there before you pay.
Tracking. Your order is tracked in the Blinkit app, under Orders. We do not have a separate tracking system.
If something is wrong with your order
The window. Report a damaged, defective, incorrect or missing item within 2 days of delivery.
How to report it. The fastest route is the Blinkit app — open the order, choose the item, and select the report/help option. You can also contact us directly on +91 78278 76676 or support@houseof7stars.com (Mon – Sat: 10AM – 7PM) and we will help you follow it up. A photo of the item as it arrived makes this much quicker.
What happens next. Approved reports are settled as a refund to your original payment method or as Blinkit credit — Blinkit generally refunds rather than collecting the item, so in most cases there is nothing to send back and no charge to you.
What is not covered. Change of mind after delivery, items damaged through use, and consumables that have been opened or used, unless the product was faulty when it arrived. Handmade items — the crochet bouquets in particular — carry small natural variations in stitch, shade and finish between pieces; that is a property of handmade work rather than a defect.
Cancellations
Because orders are picked and dispatched within minutes, cancellation is only possible in the short window before dispatch, from the Blinkit app. Once an order is out for delivery it cannot be cancelled — use the reporting route above instead.
Prices
Prices shown on this site are the current selling prices in Indian Rupees and include applicable taxes. Any struck-through figure is the manufacturer’s maximum retail price (MRP) for that item. Blinkit is the seller of record and the price at checkout is the price you pay; where the two ever differ, the Blinkit price applies.
Still stuck?
Email support@houseof7stars.com or call +91 78278 76676 (Mon – Sat: 10AM – 7PM). We reply within one working day.